When your robot is charging successfully, a small green light will appear next to the USB charging port. If that light is not turning on, here are a few things to check:
- Is the micro-USB plug inserted all the way? It should “click” into place when correctly connected, and the green light should turn on (it will turn off again when fully charged).
- Are you using the USB cable we provided in the box? Some micro-USB cables may not have a tight fit when plugged into the robot, which will prevent it from charging. If the charging light sometimes turns green when you wiggle the cable, try using a different cable.
- Is the other end of the USB cable plugged into a powered USB port? Some USB ports provide power but others do not. A mobile phone charger or the USB port on a computer should work; some USB hubs do not provide enough power to charge the robot.